RAVENT CHANNELS
RAVENT CHANNELS is a specialized solution within the RAVENT platform designed to streamline pass sales and management for events and venues. It serves as a powerful tool for businesses in the hospitality, entertainment, and event management industries.
Purpose and Functionality
RAVENT CHANNELS is built to handle the unique challenges of selling and managing tickets, passes, and certificates for venues and events. It provides a comprehensive system that bridges the gap between order placement and service fulfillment, ensuring a seamless experience for both operators and customers.
Key Features
Complete Pass Management
RAVENT CHANNELS handles the complete digital pass lifecycle—from purchase and payment processing to instant digital pass generation and delivery to Apple Wallet and Google Wallet, with built-in validation capabilities
Public-Facing B2C Integration
The platform supports customer-facing websites without requiring user authentication, making it easy for customers to browse, purchase, and access their orders directly from your branded site.
Multi-Channel Order Processing
Like other RAVENT solutions, RAVENT CHANNELS centralizes orders from various channels including websites, mobile apps, kiosks, and social networks, providing a unified management interface.
Organization-Specific Configurations
The system uses subdomain mapping to determine which organization's configuration to use, allowing multiple clients to operate their own branded RAVENT CHANNELS instances while sharing the same underlying infrastructure.
Integration Capabilities
RAVENT CHANNELS integrates with essential services to provide a complete solution:
Payment Processing: Seamless integration with payment gateways for secure payment links and transactions.
Content Management: Connection to CMS platforms like Squidex for managing product catalogs and venue information
Location Services: Route optimization and distance calculations for transportation and logistics planning.
Flight Tracking: Real-time flight data integration for travel and transportation coordination.
Communication: SendGrid and Twilio integrations for customer notifications
How It Works
RAVENT CHANNELS operates as a thin API layer that:
1. Determines the organization from the subdomain or custom domain
2. Authenticates using dedicated service accounts per organization
3. Acts as a proxy to RAVENT's main API
4. Provides rate limiting and DDoS protection per client
5. Enables customers to create orders, view order history, and access their passes without logging into RAVENT directly
Industry Applications
RAVENT CHANNELS is particularly valuable for:
Event venues - Sell tickets online and validate entry in real-time
Transportation services - Issue and scan passenger tickets seamlessly
Tour operators - Manage bookings across multiple attractions and dates
Hospitality businesses - Coordinate guest experiences and activity bookings
Entertainment venues - Handle one-time admissions and ongoing memberships
Benefits
Streamlined Operations: Centralizes ticket sales and management in one platform
Enhanced Customer Experience: Provides easy access to digital passes via mobile wallets
Flexible Deployment: Supports custom domains and white-label configurations
Secure Transactions: Built-in payment processing and fraud protection
Real-Time Validation: NFC and QR code scanning for instant pass verificationBox
This specialized approach to ticket and pass management brings the same order-to-cash excellence that powers our entire platform, delivering streamlined operations and reliable service to venues and event operators.
Ready to transform your operation?
Schedule a demo and discover how RAVENT can automate your fulfillment from start to finish
